Water Cooler Service

 Regular cooler cleanings are essential to keeping your

SASI Water tasting great!

  • SASI recommends annual water cooler cleanings
  • Cleanings and maintenance services are all conducted a the SASI water plant
  • Owned cooler cleaning services are available to all customers for $50.00+HST  
  • The SASI water cooler rental fleet are rigorously tested and engineered for long life and top performance  
  • Ask us about Crystal Mountain's industry-leading warranty and learn why SASI is proud to stand behind our coolers
  • Most repairs can be handled within 48 hours and sometimes right on site location  
  • Enjoy uninterrupted service with two complimentary 3.8L bottles of Spring Water or a loaner cooler while  yours is being cleaned or repaired

Clean Your Water Cooler Yourself!  

SASI's coolers are designed for easy maintenance, making cleaning

Click here for basic cleaning instructions

 

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Water Cooler Cleaning Kits Keep your SASI Water Safe and tasting Great!  

Setting up a Hot and Cold Cooler

Important: Do Not Plug in the cooler until the hot tank is full

1. Filling the hot tank

  • Place the cooler where you want it in your home
  • Always transport a water cooler upright
  • Place the bottle on the cooler
  • Fill the hot reservoir with water by holding the red tab open until water flows out
  • Plug the cooler in after water runs freely from the red tap
  • Turn the hot switch on


2. Child-Proof Hot Tap Operation

  • Hold the red tap between your thumb and index finger so that it is horizontal.
  • Squeeze it together, then, with the tap squeezed, push it down to the front to start flow
  • To stop flow simply release the tap


3. Thermostat Control (For the Cold Water Only)

  • The termostat is a box attached to the back of the cooler, it is just inside the black grille and is attached with 2 screws.
  • Looking through the grill you will see a flat-head screw in the middle of the box
  • Using a small screwdriver, adjust the screw approximately 1/4 - 1/2 turn
  • Turn clockwise for colder, counterclockwise for less cold

Note: over adjusting the cold water thermostat could result in a "frozen" cooler when a block of ice forms within the reservoir blocking water flow from the tap. If the hot water tank is not heating, check to make sure power is going to the outlet it is plugged into. Make sure the hot water tank is turned on (the switch should have "ON" or "I" pressed down). If the switch is turned on, but the tank continues to not heat, the internal power breaker might be tripped. Follow these instructions. If it continues to not work, the cooler may need service. Please give us a call!

For instructions on how to clean your water cooler, click here.